Privacy & Data Confidentiality Policy

1. Commitment to Confidentiality

At A Moment of Resilience, client privacy and trust are fundamental to the therapeutic process. All personal details, session records, communications, and clinical notes are held with strict confidentiality in compliance with ethical healthcare standards.

2. Information We Collect

When you submit an enquiry through our contact form, WhatsApp, or email, we collect relevant contact details (Name, Email, Phone number, and enquiry details) solely for the purpose of communicating regarding therapy sessions, scheduling, or workshop inquiries.

3. Limits of Confidentiality

Confidentiality is protected to the fullest extent of ethical practice. Exceptions occur only under specific professional or legal obligations:

• Immediate risk of severe harm to yourself or others.
• Disclosure of ongoing abuse involving vulnerable populations (such as minors or elders).
• A mandatory court subpoena or legal requirement.

4. Online Sessions & Tele-therapy Security

Online therapy sessions are conducted via secure, encrypted video conferencing platforms. Clients are advised to ensure a private, quiet space on their end to maintain confidential boundaries.

5. Contact Regarding Privacy

If you have any questions regarding your personal data or privacy practices, please contact us directly at amomentofresilience@gmail.com.